Outsource your call centre to South Africa
www.callrica.co.za/
South Africa call centre outsourcing expert consultants
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URL
Domain : www.callrica.co.za/
Character length : 19
Title
Outsource your call centre to South Africa
Description
South Africa call centre outsourcing expert consultants
Keywords (meta keywords)
South Africa outsourcing, South Africa call centre, south africa call centre outsourcing, za call centre, south african call centre industry, za call centre outsourcing, south africa, sa, outsource,
Error! Using “meta keywords” is meaningless in a while.
Error! Using “meta keywords” is meaningless in a while.
Open Graph Protocol
Error! The website does not use the OG (Open Graph) protocol.
Dublin Core
Dublin Core is not used
Underscores in the URLs
Error! Hyphen (-) is a better solution than underscore (_) in the URLs
- http://www.callrica.co.za/callrica_about_us.htm
- http://www.callrica.co.za/callrica_contact_us.htm
- http://www.callrica.co.za/callrica_products.htm
- http://www.callrica.co.za/callrica_news.htm
- http://www.callrica.co.za/ensure_overview.htm ("Ensure")
- http://www.callrica.co.za/dp_overview.htm ("Design Path")
- http://www.callrica.co.za/op_overview.htm ("Outsource Path")
- http://www.callrica.co.za/tp_overview.htm ("Technology Path")
- http://www.callrica.co.za/why_sa_influencing_factors.htm ("influencing factors")
- http://www.callrica.co.za/why_sa_reaons_to_outsource.htm ("good reasons")
- http://www.callrica.co.za/why_sa_infrastructure.htm ("sa infrastructure")
- http://www.callrica.co.za/why_sa_socioeconomic_factors.htm ("socio-economics")
- http://www.callrica.co.za/why_sa_technology.htm ("sa technology")
- http://www.callrica.co.za/why_sa_country_comparisons.htm ("other countries")
- http://www.callrica.co.za/why_sa_influencing_factors.htm ("..influencing factors >")
- http://www.callrica.co.za/callrica_contact_us.htm ("Contact us")
- Expand
Search engine friendly URLs
Good! The website uses SEO friendly URLs.
Checking the robots.txt file
The robots.txt file is missing!
Social Engagement
No info found.
Doctype
Missing doctype element
Encoding
Perfect! The character encoding is set: ISO-8859-1.
Language
Error! No language localization is found.
Title
Outsource your call centre to South Africa
Character length : 42
Good! The title’s length is between 10 and 70 characters.
Character length : 42
Good! The title’s length is between 10 and 70 characters.
Text / HTML ratio
Ratio : 35%
Good! The text / code ratio is between 25 and 70 percent.
Good! The text / code ratio is between 25 and 70 percent.
Headings
H1 | H2 | H3 | H4 | H5 | H6 |
---|---|---|---|---|---|
6 | 16 | 0 | 0 | 0 | 0 |
Heading structure in the source code
- <H1> Why outsource to South Africa
- <H1> The South African Call Centre industry has evolved rapidly over the past ten years, gaining in experience and knowledge. Call centres in specific sectors of the industry, such as financial services, healthcare, travel and utilities are well integrated and perform above industry benchmarks in most key areas of performance.
- <H1> Reasons to outsource to SA
- <H1> South Africa's Call Centre Industry
- <H1> South Africa presently has 535 call centres, over 47,000 seats, and 79,000 employees in the CC industry and more than 18 local CCs providing services to the international market
- <H1> The Mitial country report of 2002 / 2003 indicated rapid growth in the number of call centre sites in 1997 (24%), 1998 (33%) and 1999 (21%), slowing to 10% in 2001. The report projected a gradual increase in the growth rate from 10% in 2001 to 14% in 2005.
- <H2>
- <H2> Low Call Centre Wages
- <H2> High Agent productivity
- <H2> Low Absenteeism
- <H2> Low Call Centre Staff Attrition Rates
- <H2> Low Call Centre Costs.
- <H2>
- <H2> Great Fluency in English and other major languages
- <H2> Skilled Labour Force
- <H2> Robust Technical infrastructure
- <H2> Great Cultural fit with US and UK
- <H2> Reasonable Proximity to the US and UK
- <H2> Improved Political stability
- <H2> Beautiful Climate
- <H2> Sources
- <H2>
Word cloud
- south33
- call21
- africa21
- centre13
- hours12
- industry11
- centres10
- low9
- attrition8
- costs7
- year6
- agent6
- working6
- outsourcers6
- rate6
- growth5
- being5
- african5
- service5
- international5
- business5
- india5
- outsource5
- country4
- languages4
- month4
- report4
- key4
- higher4
- companies4
- been4
- approximately4
- absenteeism4
- average4
- people4
- rates4
- support3
- market3
- cape3
- revealed3
- staff3
- africa’s3
- labour3
- drop3
- risk3
- installed3
- bank3
- overtime3
- agents3
- survey3
- grow3
- work3
- path3
- countries3
- performance3
- range3
- seat3
- callingthecape3
- language3
- major3
Keyword matrix
word | title | descriptions | heading |
---|---|---|---|
south | |||
call | |||
africa | |||
centre | |||
hours | |||
industry |
Two Word cloud
- south africa6
- call centre5
- per month4
- working hours3
- more than3
- costs range3
Three Word cloud
- seat costs range2
- low call centre2
- why south africa2
404 Page
The website has a 404 error page.
Flash content
Good! The website does not have any flash contents.
Frame
Good! The website does not use iFrame solutions.
Images
We found 22 images on this web page.
Alternate attributes for the following 22 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.
Alternate attributes for the following 22 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.
- http://www.callrica.co.za/images/toplogo.jpg
- http://www.callrica.co.za/images/topmidspace.jpg
- http://www.callrica.co.za/images/topbg.jpg
- http://www.callrica.co.za/images/btn_home.jpg
- http://www.callrica.co.za/images/navspacer.jpg (4 occurrences)
- http://www.callrica.co.za/images/btn_about.jpg
- http://www.callrica.co.za/images/btn_contact.jpg
- http://www.callrica.co.za/images/btn_products.jpg
- http://www.callrica.co.za/images/btn_support.jpg
- http://www.callrica.co.za/images/btn_news.jpg
- http://www.callrica.co.za/images/basebg2.jpg
- http://www.callrica.co.za/images/mainpic1.jpg
- http://www.callrica.co.za/images/spacer.gif (3 occurrences)
- http://www.callrica.co.za/images/navbasebg.jpg
- http://www.callrica.co.za/images/basebg1.jpg
Deprecated HTML elements
Error! Deprecated HTML tags are used on this webpage. You should improve your website.
Deprecated HTML tags | Occurrences |
---|---|
<font> | 1 |
Redirection (www / not www)
Error! The web address is accessible with and without www!
Deprecated HTML elements
Error! Deprecated HTML tags are used on this webpage. You should improve your website.
Deprecated HTML tags | Occurrences |
---|---|
<font> | 1 |
Printability
Suggestion! Unfortunately, no printer-friendly CSS found.
Meta Tag (viewport tag, mobile devices)
Error! The meta tag named viewport is missing.
Server response time
The server response time is fast enough.
Table layout
Error! Avoid using nested tables!
Number of HTTP resources
49
Number of source domains
13
Render blocking resources
The elements below are blocking the “above the fold” rendering.
List of render blocking javascript files
List of render blocking javascript files
- http://www.callrica.co.za/images/callrica_script.js
- http://www.callrica.co.za/images/callrica_style.css
Javascript
Good! Just a few javascript files are detected on the website.
File size of all javascript files combined
536.51KB
Javascript minifying
Great! The Javascript files are minified.
CSS
Good! Just a few CSS files are used on this website.
File size of all css files combined
4.02KB
CSS minifying
You can save 157B (18% compression) on the analysed URL by minifying the CSS files.
- By minifying http://www.callrica.co.za/images/callrica_style.css you can save 157B (18% compression rate)
Uncompressed size of the of the HTML
45.17KB
Gzip compression
Your site uses compression.
Number of static resources (image, JS, CSS)
35
Browser cache
The browser cache is not set correctly for all elements.
URL | Duration |
---|---|
http://www.callrica.co.za/images/basebg1.jpg | Expiry time is not specified |
http://www.callrica.co.za/images/basebg2.jpg | Expiry time is not specified |
http://www.callrica.co.za/images/btn_about.jpg | Expiry time is not specified |
http://www.callrica.co.za/images/btn_about_dn.jpg | Expiry time is not specified |
http://www.callrica.co.za/images/btn_contact.jpg | Expiry time is not specified |
http://www.callrica.co.za/images/btn_contact_dn.jpg | Expiry time is not specified |
http://www.callrica.co.za/images/btn_home.jpg | Expiry time is not specified |
http://www.callrica.co.za/images/btn_home_dn.jpg | Expiry time is not specified |
http://www.callrica.co.za/images/btn_news.jpg | Expiry time is not specified |
http://www.callrica.co.za/images/btn_news_dn.jpg | Expiry time is not specified |
http://www.callrica.co.za/images/btn_products.jpg | Expiry time is not specified |
http://www.callrica.co.za/images/btn_products_dn.jpg | Expiry time is not specified |
http://www.callrica.co.za/images/btn_support.jpg | Expiry time is not specified |
http://www.callrica.co.za/images/btn_support_dn.jpg | Expiry time is not specified |
http://www.callrica.co.za/images/callrica_script.js | Expiry time is not specified |
http://www.callrica.co.za/images/callrica_style.css | Expiry time is not specified |
http://www.callrica.co.za/images/mainpic1.jpg | Expiry time is not specified |
http://www.callrica.co.za/images/menu8_bg_list_2.gif | Expiry time is not specified |
http://www.callrica.co.za/images/navbasebg.jpg | Expiry time is not specified |
http://www.callrica.co.za/images/navspacer.jpg | Expiry time is not specified |
http://www.callrica.co.za/images/spacer.gif | Expiry time is not specified |
http://www.callrica.co.za/images/topbg.jpg | Expiry time is not specified |
http://www.callrica.co.za/images/toplogo.jpg | Expiry time is not specified |
http://www.callrica.co.za/images/topmidspace.jpg | Expiry time is not specified |
http://www.callrica.co.za/images/topnavbg.jpg | Expiry time is not specified |
https://www.googletagmanager.com/gtm.js?id=GTM-KT5BS3T | 15 minutes |
https://www.googletagservices.com/.. /osd.js?cb=%2Fr20100101 | 50 minutes |
http://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js | 60 minutes |
https://www.googleadservices.com/pagead/conversion_async.js | 60 minutes |
http://www.google-analytics.com/analytics.js | 2 hours |
https://www.google-analytics.com/analytics.js | 2 hours |
File size of all images combined
32.73KB
Image optimisation
You can save 1.3KB (15% compression) by optimising the images below:
- By lossless compressing the http://www.callrica.co.za/images/toplogo.jpg you can save 646B (11%) data.
- By lossless compressing the https://www.contactcenterworld.com/images/ccw_logo_news.gif you can save 593B (28%) data.
- By lossless compressing the http://www.callrica.co.za/images/btn_support_dn.jpg you can save 124B (11%) data.
We found a total of 22 different links.
Internal links: 19
External links: 3
Internal links: 19
External links: 3
External links:
Link text (anchor) | Link strength |
---|---|
CallingtheCape | |
South African Call Centre Community | |
South Africa Info |
Internal links:
IP
197.221.2.32
External hidden links
Good! No hidden external links found
Looking for eval()
Good! No eval(bas64_decode()) scripts are found
Checking for XSS vulnerability
No XSS vulnerability found
Email encryption
Good! We have not found any unencrypted email addresses.
Favicon
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